Last modified: December 2025
72 Dental aims to meet the requirements of the Data Protection Act 2018, the UK GDPR, guidance from the Information Commissioner’s Office (ICO), and all relevant professional obligations.
The Data Controller is Raman Sandhu.
The Information Governance Lead & Data Protection Officer is Hafsa Farooq.
This Privacy Notice is available on our website at www.72dental.co.uk, at reception, or by email: management@72dental.co.uk.
When you join the practice, enquire about our services, or receive treatment, you provide personal information. We process this data solely to deliver safe, effective, and personalised dental care.
Personal Data
Information required to provide dental health care
Details for treatment plans, recalls, reminders, and estimates
Family details for child care or emergency contacts
Information relating to staff employment or contractor engagement
Contact details used for essential announcements and updates about services or treatments
IP addresses to improve website performance and understand patient interactions
Special Category Data
Health records and clinical notes
Information relating to the Equality Act 2010
Criminal record check data for staff where required
Data is stored within the UK or EU in digital or hard copy formats.
Certain digital data may be stored in the US, only with providers that comply with UK GDPR safeguards.
Data is collected when you join the practice, when you are referred, or when you subscribe to our communications.
Personal Data
Legitimate interests
Performance of a contract
Consent
Legal obligations
Special Category Data
Necessary for health care
Necessary to meet equality obligations
Explicit consent for criminal record checks
Maintain accurate and up-to-date clinical records
Provide dental treatment, prevention, and oral health advice
Handle financial transactions
Manage NHS dental care
Communicate reminders, treatment plans, estimates, and important practice updates
Contact next of kin in an emergency
Communicate with parents or carers regarding dependants
Refer you to other healthcare professionals
Complete required staff criminal record disclosures
Recover debts if needed
Improve the care and service we deliver
May include your name, address, contact details, gender, date of birth, NHS number, medical and dental history, family medical history, emergency contacts, marital status, financial information, GP details, and treatment information. Sensitive data may also be processed where necessary.
Patient records: Minimum of 10 years
Staff records: 6 years
Other data: 2 years after last processing
Includes the right to be informed, access, rectification, deletion, restriction, data portability, objection, and rights relating to automated decision-making.
72 Dental only uses your data for direct care. The national data opt-out does not apply.
Information Governance Lead: Hafsa Farooq
72 Dental
Email: management@72dental.co.uk
Phone: 0208 660 3308
Address: 72 Brighton Road, CR5 2BB
72 Dental
Company number: 10271906
Registered office: 19/21 Hatchett Street, Hockley, Birmingham, B19 3NX
